Notice of Privacy Practices
Effective Date: 6/10/2025
Our Commitment to Your Privacy
Elderwise.ai is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices.
How We May Use and Disclose Your Health Information
For Treatment
We may use your health information to provide you with medical treatment or services. We may share your information with doctors, nurses, and other healthcare providers involved in your care.
For Payment
We may use and disclose your health information to bill and receive payment from health plans or other entities for the treatment and services provided to you.
For Healthcare Operations
We may use and disclose your health information for our healthcare operations, including quality assessment, employee review, training, licensing, and conducting other business activities.
As Required by Law
We will disclose your health information when required to do so by federal, state, or local law.
Your Rights Regarding Your Health Information
- Right to Inspect and Copy: You have the right to inspect and copy health information that may be used to make decisions about your care.
- Right to Amend: You have the right to request that we amend health information that you believe is incorrect or incomplete.
- Right to an Accounting of Disclosures: You have the right to request a list of the disclosures we made of your health information.
- Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you.
- Right to Request Confidential Communications: You have the right to request that we communicate with you about health matters in a certain way or at a certain location.
- Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice at any time.
Uses and Disclosures Requiring Your Authorization
Other uses and disclosures of your health information not covered by this notice or the laws that apply to us will be made only with your written authorization. These include:
- Marketing purposes
- Sale of health information
- Most sharing of psychotherapy notes
- Research purposes (in most cases)
Data Security
We implement appropriate administrative, physical, and technical safeguards to protect your health information:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on privacy and security
- Business Associate Agreements with third parties
Breach Notification
We are required by law to notify you if there is a breach of your unsecured health information. We will provide notification within 60 days of discovering the breach.
Changes to This Notice
We reserve the right to change this notice and make the revised notice effective for health information we already have as well as any information we receive in the future.
Contact Information
Privacy Officer
Elderwise.ai
Email: privacy@elderwise.ai
Phone: 1-800-ELDERWISE
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services.
This notice complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.