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    Your HIPAA Rights

    Understanding and exercising your rights under HIPAA

    Your Privacy Rights Under HIPAA

    The Health Insurance Portability and Accountability Act (HIPAA) gives you rights over your health information. These rights are important for maintaining control over your personal health data and ensuring it's used appropriately.

    At Elderwise, we are committed to protecting your health information and helping you exercise your rights. This page provides information about your rights and how to exercise them.

    Right to Access

    You have the right to inspect and obtain a copy of your health information.

    Right to Amend

    You can request corrections to your health information if you believe it's incorrect or incomplete.

    Right to an Accounting of Disclosures

    You can request a list of certain disclosures we have made of your health information.

    Right to Request Restrictions

    You can request limitations on how we use or disclose your health information.

    Right to Confidential Communications

    You can request that we communicate with you in a specific way or at a specific location.

    Right to a Paper Copy

    You have the right to obtain a paper copy of our Notice of Privacy Practices.

    How to Exercise Your Rights

    Submit a Request

    Most rights can be exercised by submitting a written request. We provide online forms for your convenience, or you can download and mail paper forms.

    Response Time

    We will respond to most requests within 30 days. For access requests, we may have up to 60 days in certain circumstances.

    Fees

    We may charge a reasonable fee for copies of your health information, based on our costs for producing and mailing the copies.

    Filing a Complaint

    You may file a complaint with:

    • Elderwise Privacy Officer
      Email: privacy@elderwise.ai
      Phone: 1-800-ELDERWISE
    • U.S. Department of Health and Human Services
      Office for Civil Rights
      File a complaint online

    We will not retaliate against you for filing a complaint.

    Questions or Need Help?

    If you have questions about your rights or need assistance exercising them, please contact our Privacy Officer.