Request Medical Records
Submit a request to access your protected health information
Under HIPAA, you have the right to access your medical records. We will respond to your request within 30 days. In certain circumstances, we may extend the response time by an additional 30 days with written notice.
Need Help?
If you need assistance with your request or have questions about the process, please contact our Health Information Management department.
Phone: 1-800-ELDERWISE (Extension 2)
Email: records@elderwise.ai
Hours: Monday - Friday, 8:00 AM - 5:00 PM EST